More genuine
Google reviews
Help real customers share their experience. Make asking for honest feedback a consistent part of your customer journey.
Give customers a voiceLOCAL BUSINESSES. REAL GROWTH.
Help more people discover and choose your business through genuine Google reviews, a stronger local reputation, and customer feedback you can act on.

Genuine Google reviews Local visibility Customer feedback More opportunities
WHAT WE DO
You focus on running a business people love. We help you make customer feedback part of how it grows.
Help real customers share their experience. Make asking for honest feedback a consistent part of your customer journey.
Give customers a voiceBuild the reputation that helps people discover and choose you. Reviews can support local visibility, alongside a relevant, accurate Business Profile.
Be easier to chooseUnderstand what customers value and where you can improve. Use feedback and NPS to guide better experiences and encourage recommendations.
Look beyond the starsVisibility and orders depend on many factors. We don't promise specific rankings, review counts or revenue increases.
OUR INITIAL FOCUS
Golf and aesthetic clinics are our initial focus. The goal is the same across industries: help people discover, trust and choose businesses that serve them in person.
Golf & Golf Services
From a first lesson to a regular practice session, good experiences deserve to be shared. Build a genuine local reputation that supports visits, bookings and customer recommendations.
For Driving ranges, academies, coaches, golf retailers & fitting studios, clubs & courses.
Talk about your golf business
Aesthetic & Cosmetic Clinics
Choosing a clinic starts with trust. Help people discover genuine service experiences, and use honest feedback to improve communication, welcome and the overall visit.
For Aesthetic clinics, cosmetic practices, med spas & plastic surgery centers.
Talk about your clinicIf you have a physical location and serve consumers, you're a potential fit — whatever your industry. Our focus starts here; it doesn't end here.
In another industry? Let's talkConcept illustrations · not client case studies.
OUR APPROACH
Not a one-off push for more stars. A thoughtful approach to how you listen, learn and build trust over time.
Understand your customers, current reputation and what growth means for you.
Agree on a practical approach to inviting genuine reviews and listening to customers.
Observe feedback, identify opportunities and refine the approach as your business evolves.
BEYOND THE STAR RATING
Google reviews show public experiences. Net Promoter Score (NPS) measures how likely customers are to recommend you. They're different signals — and both can help you learn.
More reviews don't automatically mean a higher NPS. Better customer experiences are the goal.
How likely are you to recommend this business to a friend?
Interactive example only. Your selection isn't sent or stored, and doesn't affect access to review invitations.
TRUST IS THE WHOLE POINT
madnps is an independent, developer-led service. We believe a reputation should reflect what customers actually experience.
No purchased reviews. No rewards in exchange for feedback. No filtering out customers who might leave a lower rating.
Every customer's perspective matters. Listening to concerns is part of improving service, not something to hide.
Google controls its search results. We focus on what you can influence: a genuine reputation and better customer experiences.
We focus on local businesses that serve real customers, including restaurants, shops, beauty and wellness businesses, and home services. Tell us about your business and goals so we can discuss whether the service is a good fit.
No. Reviews can support trust and local visibility, but rankings also depend on relevance, distance and other factors. We don't guarantee rankings, review counts, NPS improvements or revenue. The focus is a stronger long-term reputation.
No. Feedback should come from genuine customer experiences, without rewards or selective requests for positive reviews. An unhappy customer's perspective is valuable too. We do not offer to remove legitimate negative reviews.
Google reviews are public ratings and comments. NPS is a separate measure of customers' willingness to recommend your business, based on a 0–10 question. Getting more Google reviews does not itself raise NPS; improving the customer experience is what matters.
Scope, timing and pricing are discussed after we understand your business. There isn't a universal timeline for customer feedback or local visibility changes. We'll agree on expectations before you decide to proceed.
Use the inquiry form below to tell us about your business and what you'd like to improve. No payment or Google account access is required to submit an inquiry. Service arrangements are discussed separately.
No. madnps is an independent service and isn't endorsed by or affiliated with Google. Google and Google Maps are trademarks of their respective owner.
YOUR NEXT CHAPTER STARTS HERE
Tell us a little about your business and where you want to go. We'll start with understanding your goals, not making big promises.
A conversation, not a commitment.
No payment required to inquire.
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